Help Center

Help Center

Frequently Asked Questions

***** General Questions *****

Shipping

Payments

Returns and Refunds

Orders placement

International taxes

Where customers can track their orders?

Is it possible to change or cancel the order, and how it can be done?

How do I know that I am getting what I paid for?

What if I purchase a product and its not what I want?

***** Jewelry Questions *****

Can you custom create a piece of jewelry for me?

What happens if my gemstone jewelry breaks?

What size bracelet should I order?

How do I care for my gemstone bracelet?

***** Essential Oil Questions *****

Can I use essential oils if I'm pregnant, trying to get pregnant, or under the care of a doctor?