Help Center

Help Center

Frequently Asked Questions

***** General Questions *****



Returns and Refunds

Orders placement

International taxes

Where customers can track their orders?

Is it possible to change or cancel the order, and how it can be done?

How do I know that I am getting what I paid for?

What if I purchase a product and its not what I want?

***** Jewelry Questions *****

Can you custom create a piece of jewelry for me?

What happens if my gemstone jewelry breaks?

What size bracelet should I order?

How do I care for my gemstone bracelet?

***** Essential Oil Questions *****

Can I use essential oils if I'm pregnant, trying to get pregnant, or under the care of a doctor?